Senior HR Operations Partner

Newington, NH

Full Time

Human Resources

Experienced

The Senior HR Operations Partner is a high-impact individual contributor responsible for optimizing how Human Resources operates across the organization. This role serves as the functional owner of HR systems, workforce data and analytics, and HR operational processes, while partnering closely with Talent Acquisition, Benefits, and HR team members to drive efficiency, scalability, and exceptional employee experience.

This position is ideal for a strategic HR professional who enjoys solving complex problems, leveraging data to inform decisions, and building sustainable processes that support a growing organization. You will report to the Director of Human Resources and partner closely with the HR Manager.

ROLES & RESPONSIBILITIES
HR Systems & Technology

Serve as the primary functional owner of HCM/HRIS, including system optimization, configuration, reporting, and ongoing enhancements
Partner with internal stakeholders and external vendors to ensure system integrity, data accuracy, and effective utilization
Identify and implement opportunities to automate and streamline HR processes through technology

HR Data, Reporting & Analytics

Own the development and delivery of HR metrics, dashboards, and reporting (e.g., headcount, turnover, workforce trends)
Translate data into actionable insights to support leadership decision-making
Establish and maintain data governance practices to ensure consistency and reliability

HR Operations & Process Improvement

Lead the design, documentation, and continuous improvement of HR processes across the employee lifecycle
Drive operational excellence by identifying inefficiencies and implementing scalable solutions
Support compliance-related reporting and audits, particularly within a regulated environment
Develop, implement, and maintain a comprehensive file retention strategy that ensures compliance with all federal, state, and agency-specific requirements applicable to defense contractors.

Project & Program Leadership

Lead and support cross-functional HR initiatives, including system implementations, process enhancements, and strategic projects
Partner with HR leadership to execute long-term initiatives aligned with organizational goals
Manage timelines, stakeholders, and deliverables for key HR projects

HR Team Partnership & Support

Act as a key partner to Talent Acquisition, Benefits, and HR team members by providing systems expertise, reporting, and operational support
Serve as a resource for complex HR questions, ensuring alignment with policies, practices, and compliance requirements
Contribute to a collaborative, solutions-oriented HR team environment and provide a wide range of support to the team when requested, in areas such as talent acquisition, payroll, benefits administration, employee relations, compliance filing, and leave administration.
Perform other duties as assigned to support business needs.

QUALIFICATIONS & REQUIREMENTS

Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
6+ years of progressive HR experience, with strong exposure to HR operations, systems, and/or analytics.
Demonstrated experience working with HRIS platforms (ADP experience strongly preferred).
Strong analytical skills with advanced proficiency in Excel; experience with reporting or visualization tools (e.g., Power BI) preferred.
Experience leading or supporting HR projects, implementations, or process improvements.
Solid understanding of core HR functions, including Talent Acquisition, Benefits, and employee lifecycle processes.
Experience in manufacturing, defense, or other regulated environments preferred.

Key Competencies

Strategic and systems thinker with strong attention to detail.
Ability to translate data into meaningful insights and recommendations.
Strong project management and organizational skills.
Collaborative partner with the ability to influence without direct authority.
Continuous improvement mindset with a focus on scalability and efficiency.

Physical Requirements:
Must be able to sit for extended periods. Required to have close visual acuity to perform activities such as preparing and analyzing data and information, viewing a computer and expansive reading. This role routinely uses standard office equipment.

Wilcox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Are you authorized to work in the USA?* YesNo

Will you now or in the future require any sponsorship by our company for employment visa status (e.g. H-1B visa status)?* YesNo

Have you been convicted of a crime that has not been expunged or annulled by a court? (A conviction will not automatically disqualify you from employment. The circumstances and explanation will be considered in relation to the position you are applying for.)* YesNo

If you answered yes, please explain.

What are your salary expectations?*

Have you ever been employed by Wilcox Industries?* YesNo

List any friends or relatives working for Wilcox.

Note: If you have attached a resume you can skip this section.

1. Name of Most Recent Employer - City, State

Date employment started and date employment ended.

Title of Position Held

Briefly describe your job duties and responsibilities.

Reason your employment ended.

Your supervisor's name and title.

May we contact this employer? YesNo, not at this time.

2. Name of Employer - City, State

Date employment started and date employment ended.

Title of Position Held

Briefly describe your job duties and responsibilities.

Reason your employment ended.

Your supervisor's name and title.

May we contact this employer? YesNo, not at this time.

3. Name of Employer - City, State

Date employment started and date employment ended.

Title of Position Held

Briefly describe your job duties and responsibilities.

Reason your employment ended.

Your supervisor's name and title.

May we contact this employer? YesNo, not at this time.

Please provide three professional references. Include their name, relationship to you, and best phone number/email contact information.*

Tell us about a time you partnered with cross‑functional HR teams (TA, Benefits, Payroll, Employee Relations).
How did you add value through systems expertise or analytics?*

How do you ensure accuracy and confidentiality when working with sensitive payroll, benefits, or employee data?*

Please describe your experience serving as a primary owner or SME of an HRIS. What systems have you used?
What types of configuration, optimization, or reporting work have you led?*

This role supports a regulated environment. Describe your experience with compliance reporting, audits, or file retention requirements.*

What benefits programs have you administered (health, dental, FSA/HSA, 401k, leave programs, etc.)?
Describe your role in each.*

Describe your experience supporting employees with payroll or benefits questions.
How do you handle complex or sensitive inquiries?*

Why are you interested in an HR Operations-focused role, and how do your strengths align with a systems, data, and process-driven position?*

If you have specific skills or other job-related information you want us to know about, note it here. For example, include licenses, registrations, certificates, or specific training you may have completed.

By typing my name below, I certify that the information provided on this employment application (and accompanying documents, including resume, if any) is true and complete to the best of my knowledge. I also agree that falsified information or significant omissions may disqualify me from further consideration for employment and may be considered sufficient cause for dismissal if discovered at a later date.

I authorize employers and persons named in this application (and accompanying resume, if any) to provide any relevant information that may be required to arrive at an employment decision.

I understand that if I am employed, my employment can be terminated, with or without cause, at any time, at the discretion of either the Company or myself.*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Senior HR Operations Partner

Apply for this position